Terms and Conditions for Rubbish Removal Cornwall

Last Updated: May 16, 2025

By using the services of Rubbish Removal Cornwall (referred to as “we,” “us,” or “our”), you (referred to as “the Customer” or “you”) agree to be bound by these Terms and Conditions. Please read them carefully before booking our services.

1. Our Services

1.1 We provide rubbish removal services as agreed upon in our quotation or booking confirmation. This may include the collection, loading, transportation, and disposal of waste. 1.2 We will endeavour to complete the services in a timely and professional manner. However, any estimated times for collection or completion are for guidance only and are not guaranteed. 1.3 We reserve the right to refuse to remove certain types of waste that are hazardous, toxic, illegal, or otherwise unsuitable for our standard services. A list of prohibited items can be provided upon request. 1.4 You are responsible for ensuring that all waste is accessible and ready for collection at the agreed-upon location and time. 1.5 We reserve the right to amend our service offerings or pricing at any time, but any changes will not affect bookings that have already been confirmed.

2. Quotations and Bookings

2.1 All quotations provided by us are valid for a specified period, as stated in the quotation. After this period, the quotation may be subject to change. 2.2 A booking is considered confirmed when you have accepted our quotation, either verbally or in writing (including email), and we have acknowledged your booking. 2.3 The final price for the services may be subject to change if the amount or type of waste differs significantly from what was originally described in the quotation. We will inform you of any potential price adjustments before proceeding with the removal. 2.4 You are responsible for providing accurate information regarding the type and volume of waste to be removed and the accessibility of the collection point. Any inaccuracies may result in additional charges or refusal of service.

3. Access and Parking

3.1 You are responsible for ensuring that our vehicles have safe and adequate access to the collection point. This includes ensuring that driveways and access routes are clear of obstructions and are suitable for our vehicles. 3.2 You are also responsible for arranging any necessary parking permits or providing suitable parking for our vehicles at or near the collection point. Any parking fines incurred due to inadequate arrangements will be your responsibility. 3.3 If we are unable to gain access to the collection point due to reasons within your control, we reserve the right to charge a cancellation fee or additional charges for a return visit.

4. Waste Disposal

4.1 We are licensed waste carriers and will dispose of your waste in accordance with all applicable environmental regulations and legislation. 4.2 We aim to recycle as much waste as possible. However, the final method of disposal will depend on the type and condition of the waste collected. 4.3 You warrant that all waste provided to us for removal is your property or that you have the necessary authority to dispose of it.

5. Payment Terms

5.1 The price for our services will be as quoted or as subsequently agreed upon. All prices are inclusive of VAT unless otherwise stated. 5.2 Payment is due as specified in our quotation or invoice. This may be required upfront, upon completion of the service, or within a specified number of days from the invoice date. 5.3 We accept various forms of payment, as indicated on our quotation or invoice. 5.4 In the event of late payment, we reserve the right to charge interest on the outstanding amount at the statutory rate in force at the time. 5.5 If payment is not received within the agreed timeframe, we may suspend or cancel any further services.

6. Cancellation and Amendments

6.1 You may cancel or amend your booking by providing us with reasonable notice. The required notice period will be specified in our quotation or booking confirmation. 6.2 If you cancel or amend your booking with less than the required notice, we reserve the right to charge a cancellation fee to cover our costs. 6.3 We reserve the right to cancel or reschedule your booking due to unforeseen circumstances, such as vehicle breakdown, staff illness, or adverse weather conditions. We will make reasonable efforts to notify you as soon as possible and arrange an alternative date or provide a refund if applicable.

7. Liability

7.1 We will carry out our services with reasonable care and skill. 7.2 Our liability for any loss or damage caused by our negligence or breach of contract shall be limited to the value of the services provided, except in cases of death or personal injury caused by our negligence, for which our liability shall not be limited. 7.3 We shall not be liable for any indirect, consequential, or economic loss, including loss of profits, arising out of or in connection with our services. 7.4 You are responsible for protecting any fragile or valuable items prior to our arrival. We will not be liable for any damage to such items that were not adequately protected. 7.5 You are responsible for ensuring that the waste being removed does not contain any hazardous materials that were not disclosed to us. You will indemnify us against any costs, claims, or liabilities arising from the undisclosed presence of hazardous materials.

8. Indemnity

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with:

• Your breach of these Terms and Conditions.
• Your provision of inaccurate or incomplete information.
• Your failure to provide adequate access or parking.
• The presence of undisclosed hazardous materials in the waste.

9. Data Protection

We will handle your personal information in accordance with our Privacy Policy, which is available on our website [Insert Website Address].

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Entire Agreement

These Terms and Conditions, together with our quotation or booking confirmation, constitute the entire agreement between you and Rubbish Removal Cornwall and supersede all prior agreements and understandings, whether oral or written.

12. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Rubbish Removal Cornwall

• info@rubbishremovalcornwall.co.uk
• 07770824725